Privacy Policy

Filter for Car Services respects your privacy and is committed to protecting your personal information.

Privacy Policy

When you use the Filter app, we may collect information necessary to provide our services, including your name, mobile number, email address, account information, vehicle information, bookings, service history, invoices, transactions, and communications with our support team.

We may also collect limited technical information such as device type, operating system, app version, usage information, and diagnostic logs.

We use this information to:

  • Create and manage your account

  • Manage your vehicles and service history

  • Process bookings and service requests

  • Provide quotations, invoices, and payment information

  • Send service and appointment updates

  • Provide customer support

  • Improve and secure the Filter app

  • Comply with applicable laws and regulations

Filter does not sell your personal information.

Information may be shared only when necessary with service providers that help us operate the app and provide our services, including hosting, software, communications, and payment providers, or when required by law. Service providers processing information on our behalf are required to provide appropriate protection for that information.

We retain personal information only for as long as necessary to provide our services or meet legal, accounting, tax, warranty, fraud-prevention, or regulatory requirements.

You may request access to, correction of, or deletion of your personal information and may withdraw consent where processing is based on consent.

Account Deletion

Filter users can initiate deletion of their account from within the Filter app.

Go to:

Profile → Account Settings → Delete Account

Deleting your account will delete or anonymize personal information associated with your account unless certain records must be retained for legal, accounting, tax, warranty, fraud-prevention, or regulatory purposes.

Support

For app support, privacy questions, account assistance, or general feedback, contact us:

Filter for Car Services

Email: info@filtercs.com

Phone: +966 800 111 0176

Address: Prince Sultan Branch Rd, Al Mohammadiyyah, Jeddah 23625, Saudi Arabia

Filter for Car Services respects your privacy and is committed to protecting your personal information.

Privacy Policy

When you use the Filter app, we may collect information necessary to provide our services, including your name, mobile number, email address, account information, vehicle information, bookings, service history, invoices, transactions, and communications with our support team.

We may also collect limited technical information such as device type, operating system, app version, usage information, and diagnostic logs.

We use this information to:

  • Create and manage your account

  • Manage your vehicles and service history

  • Process bookings and service requests

  • Provide quotations, invoices, and payment information

  • Send service and appointment updates

  • Provide customer support

  • Improve and secure the Filter app

  • Comply with applicable laws and regulations

Filter does not sell your personal information.

Information may be shared only when necessary with service providers that help us operate the app and provide our services, including hosting, software, communications, and payment providers, or when required by law. Service providers processing information on our behalf are required to provide appropriate protection for that information.

We retain personal information only for as long as necessary to provide our services or meet legal, accounting, tax, warranty, fraud-prevention, or regulatory requirements.

You may request access to, correction of, or deletion of your personal information and may withdraw consent where processing is based on consent.

Account Deletion

Filter users can initiate deletion of their account from within the Filter app.

Go to:

Profile → Account Settings → Delete Account

Deleting your account will delete or anonymize personal information associated with your account unless certain records must be retained for legal, accounting, tax, warranty, fraud-prevention, or regulatory purposes.

Support

For app support, privacy questions, account assistance, or general feedback, contact us:

Filter for Car Services

Email: info@filtercs.com

Phone: +966 800 111 0176

Address: Prince Sultan Branch Rd, Al Mohammadiyyah, Jeddah 23625, Saudi Arabia

Faq

Frequently asked questions

Frequently asked
questions

Everything You Need to Know
About Our Car Care & Wash Services

Everything You Need to Know
About Our Car Care & Wash Services

What services does Filter Car Services offer?

Filter provides a full range of car maintenance and car wash services — including oil changes, brake service, diagnostics, suspension repair, and automatic car wash using the highest-quality European materials and advanced equipment.

What does Filter offer besides maintenance services?

Besides maintenance, Filter offers a premium automatic car wash experience, a customer loyalty program, and convenient digital payment options. We focus on delivering a complete automotive care experience — from performance to appearance — all under one roof.

Are you specialized in European cars only?

We serve all types of vehicles

Do you provide spare parts and engine oils?

Yes, we do. Filter offers a wide selection of genuine and high-quality spare parts and premium engine oils. Our fully equipped warehouse ensures fast availability for most vehicles, and all our products meet or exceed manufacturer standards. We guarantee reliability, durability, and top performance in every service.

Is Filter an authorized or certified service center?

Yes. Filter is certified by the Saudi Standards, Metrology and Quality Organization (SASO) with a 4-star quality rating.

Can I bring my own oil or parts?

Yes, you can. However, we cannot guarantee the quality or performance of parts or oils not supplied by Filter. We already offer competitive prices and guaranteed quality, making it both safer and more cost-effective to use our products.

What services does Filter Car Services offer?

Filter provides a full range of car maintenance and car wash services — including oil changes, brake service, diagnostics, suspension repair, and automatic car wash using the highest-quality European materials and advanced equipment.

What does Filter offer besides maintenance services?

Besides maintenance, Filter offers a premium automatic car wash experience, a customer loyalty program, and convenient digital payment options. We focus on delivering a complete automotive care experience — from performance to appearance — all under one roof.

Are you specialized in European cars only?

We serve all types of vehicles

Do you provide spare parts and engine oils?

Yes, we do. Filter offers a wide selection of genuine and high-quality spare parts and premium engine oils. Our fully equipped warehouse ensures fast availability for most vehicles, and all our products meet or exceed manufacturer standards. We guarantee reliability, durability, and top performance in every service.

Is Filter an authorized or certified service center?

Yes. Filter is certified by the Saudi Standards, Metrology and Quality Organization (SASO) with a 4-star quality rating.

Can I bring my own oil or parts?

Yes, you can. However, we cannot guarantee the quality or performance of parts or oils not supplied by Filter. We already offer competitive prices and guaranteed quality, making it both safer and more cost-effective to use our products.

Do you offer detailing or polishing services?

We currently do not provide polishing or detailing, but our premium European cleaning materials ensure deep shine and long-lasting paint protection.

Do you have a loyalty or rewards program?

Yes. Our loyalty program allows customers to earn points for both maintenance and car wash services — points can be redeemed for discounts or free services.

How can I pay for services?

We accept all payment methods — including Apple Pay, MADA, Visa, MasterCard, and installment options through Tabby and Tamara.

Can I book an appointment in advance?

Yes. You can call us, message us on WhatsApp, or visit any Filter branch directly for booking and inquiries.

Where are your branches located?

We currently operate in Jeddah, with the following branches: Prince Sultan Road – Workshop & Car Wash King Abdulaziz Road – Car Wash King Saud Road – Car Wash Obhur North – Car Wash Obhur South – Car Wash

What makes Filter different from other car service centers?

At Filter, we combine German-level precision in maintenance with the highest car wash standards, using advanced automatic systems, expert technicians, and a customer-first approach to deliver excellence every time.

Do you offer detailing or polishing services?

We currently do not provide polishing or detailing, but our premium European cleaning materials ensure deep shine and long-lasting paint protection.

Do you have a loyalty or rewards program?

Yes. Our loyalty program allows customers to earn points for both maintenance and car wash services — points can be redeemed for discounts or free services.

How can I pay for services?

We accept all payment methods — including Apple Pay, MADA, Visa, MasterCard, and installment options through Tabby and Tamara.

Can I book an appointment in advance?

Yes. You can call us, message us on WhatsApp, or visit any Filter branch directly for booking and inquiries.

Where are your branches located?

We currently operate in Jeddah, with the following branches: Prince Sultan Road – Workshop & Car Wash King Abdulaziz Road – Car Wash King Saud Road – Car Wash Obhur North – Car Wash Obhur South – Car Wash

What makes Filter different from other car service centers?

At Filter, we combine German-level precision in maintenance with the highest car wash standards, using advanced automatic systems, expert technicians, and a customer-first approach to deliver excellence every time.

We use high-quality global motor oils and apply

the latest diagnostic and maintenance technologies.

Certificate
Certificate
Certificate